White Belt Assessment Quiz

What is the main goal of Six Sigma?

Increase sales

Reduce process variation and defects

Improve customer service only

Focus on employee engagement

In Six Sigma, what does DMAIC stand for?

Define, Manage, Analyze, Improve, Control

Develop, Measure, Act, Improve, Check

Define, Measure, Analyze, Improve, Control

Design, Measure, Act, Improve, Communicate

What does the "Voice of the Customer" (VOC) refer to?

Internal employee feedback

Machine noise during production

Customer requirements and expectations

Marketing slogans

Which tool is commonly used to find the root cause of a problem?

Pareto Chart

5 Whys

Control Chart

Histogram

What does the Pareto Principle (80/20 Rule) imply?

80% of work is done in 20% of time

20% of problems cause 80% of the defects

80% of employees are productive 20% of the time

20% of Six Sigma tools are used in 80% of projects

What is considered a "defect" in Six Sigma terms?

A late employee

Any output that doesn’t meet customer requirement

An outdated product

A discontinued service

What is the first phase of the DMAIC process?

Analyze

Define

Measure

Improve

Who usually leads a Six Sigma project?

White Belt

Yellow Belt

Black Belt

Intern

What is the purpose of a flowchart in Six Sigma?

Track employee shifts

Visualize steps in a process

Show marketing budget

Display machine status

What is Critical to Quality (CTQ)?

Employee motivation metric

Key product/service features that matter to the customer

Process cost control

Profit ratio

Please fill in the comment box below.

White Belt Assessment Quiz

Leave a Reply Cancel reply

Latest Posts

Categories

Tags